Thermo Fisher Town Hall

Thermo Fisher Scientific needed to communicate effectively with their global workforce through regularly scheduled, live town-hall presentations directly from the CEO, including live Q&A with employees. Real-time communication was paramount while maintaining a high level of production quality. Stagedge’s virtual-event experts traveled state-of-the-art video, lighting, and streaming equipment to Thermo Fisher’s world headquarters to broadcast directly from their campus.

The challenge

Cost is always a factor in large-scale internal communications meetings — even audio-only formats can be costly while the experience falls short. Real-time, multi-site interactivity also presents security and technology challenges, so our team collaborated with Thermo Fisher’s IT department to ensure the technology met their specifications and the proper streaming security protections were in place. Finally, producing a virtual experience worthy of the iconic Thermo Fisher brand meant the delivery had to be broadcast quality — not a remote communication tool like Zoom or Teams.

The Stagedge solution

Stagedge engineers worked with the Thermo Fisher team to develop solutions that met their quality and security standards, running exhaustive testing before the first town hall. Our livestreaming experts directed the programs, monitored them for quality and security throughout, and made process improvements in coordination with the company’s IT team as needed. Time and again, the town-hall broadcasts have connected Thermo Fisher employees with company leadership in an engaging, cost-effective way.

The outcome

This cost-effective, secure, and stable video-streaming solution accommodated more than 20,000 simultaneous viewers, connecting employees around the globe from home or the office. Each broadcast has seen consistently strong attendance and growing engagement. With the value proven from the first broadcast, employees consistently tune in for important updates from senior leadership — submitting hundreds of comments and questions during each session, and frequently expressing how beneficial the live sessions are.